Contact us

If you have any queries or comments on the work of Cambridge CEM, please use the following contacts:

Get in contact.

Feel free to contact us if you have any questions.

Please note, we work directly with schools. If you are a parent or student, please talk to your schools about CEM.

(Before contacting us, please have to hand your DfE, SEED Number or your CEM username)


Cambridge CEM

T: +44 (0) 1223 790 122


Cambridge CEM

Level 8, Baltic Place West,
South Shore Road

Gateshead, UK






Comments, Concerns, Complaints & Compliments

We are committed to providing a high quality service, but we are always looking for ways to improve. If you have anything you would like to comment or compliment us on (other than day-to-day issues or general enquiries, which should be referred to the other Contacts on this page), then please email us. We will respond to your e-mail within 5 working days.

If you have a complaint or concern then please email us. We will aim to:

  • Acknowledge your message within 1 working day

  • Thoroughly investigate any complaints or concerns you raise, and give you an appropriate response within 5 working days

  • Keep you informed if the investigation takes longer than expected