Contact us

Already using Cambridge CEM assessments? Email your questions directly to

Looking to learn more about Cambridge CEM?

Use the form below to ask us your questions.

Please note, we work directly with schools. If you are a parent or student, please talk to your schools about assessments.

(Before contacting us, please have to hand your DfE, SEED Number or your CEM username)


Cambridge CEM

T: +44 (0) 1223 790 122


Cambridge CEM

Level 8, Baltic Place West,
South Shore Road

Gateshead, UK






Comments, Concerns, Complaints & Compliments

We are committed to providing a high quality service, but we are always looking for ways to improve. If you have anything you would like to comment or compliment us on (other than day-to-day issues or general enquiries, which should be referred to the other Contacts on this page), then please email us. We will respond to your e-mail within 5 working days.

If you have a complaint or concern then please email us. We will aim to:

  • Acknowledge your message within 1 working day

  • Thoroughly investigate any complaints or concerns you raise, and give you an appropriate response within 5 working days

  • Keep you informed if the investigation takes longer than expected